PRIVACY POLICY
Last updated: August 22, 2025
Information We Collect
At Birddog Fitness, we collect minimal personal information necessary to provide our fitness training services:
- Phone Number: Required for SMS-based authentication and class booking reminders
- Name: Used to personalize your experience and for class booking purposes
- Contact Messages: Any messages you send through our contact forms for communication purposes
How We Use Your Information
We use your information solely for the following purposes:
- Authentication: Send one-time password (OTP) verification codes via SMS
- Class Reminders: Send SMS reminders before your scheduled fitness classes
- Service Communication: Respond to your inquiries and provide customer support
- Booking Management: Process class bookings and manage your training schedule
What We Don't Do
We want to be crystal clear about what we DON'T do:
- We never sell your personal information to third parties
- We never share your phone number or contact details with other companies
- We never use your information for marketing outside of our direct services
- We never send promotional SMS messages unrelated to your bookings
Data Security
Your information is stored securely and protected with industry-standard security measures. We only retain your information as long as necessary to provide our services or as required by law.
Third-Party Services
We use Twilio as our SMS service provider to send verification codes and class reminders. Twilio's privacy policy governs their handling of message data in transit.
Mobile information will not be shared with third parties for marketing/promotional purposes.
Your Rights
You have the right to:
- Request deletion of your account and associated data
- Access the personal information we have about you
- Opt out of SMS communications (though this may limit service functionality)
- Update or correct your personal information
Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us:
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.